Browse by functionto see how AI applies to a specific job in the value chain. Browse by industryto see how the same job lands differently in your sector.
Two views, one method
The grid below is the structuring device we use on every engagement. It forces a function-by-function conversation, not a tools-led one.
Cluster 01
Cluster 02
Cluster 03
Cluster 04
Cluster 05
Cluster 06
Pick a function
Select any function above to see how AI applies there. With use cases, KPIs, and frameworks.
Or scroll down for the cluster-by-cluster view.
The grid is for picking. Below, the same content laid out for skimming.
Six clusters is how we cut the enterprise. The grid above is interactive; the section below is for skimming. Each cluster contains the functions where AI most often lands.
Cluster 01
Where the business decides what to do, with whom, and under what controls. Strategy, partnerships, governance.
Function 01
Strategy & Planning
AI shifts strategy from periodic exercise to continuous capability.
Function 02
Partnership & Alliances
Smarter partner selection and continuous relationship intelligence.
Function 03
Governance, Risk & Compliance
GRC reframed from reactive control to continuous assurance.
Cluster 02
Where the firm meets the customer. Sales, marketing, customer experience, tendering. Revenue is downstream of these.
Function 04
Sales & BD
AI changes how revenue teams find, qualify, and close.
Function 05
Marketing
Marketing reframed from campaign factory to compound asset.
Function 06
Customer Experience
CX from "responding to issues" to "anticipating needs".
Function 07
Tendering & Bid Management
From document hunt to compliance certainty.
Cluster 03
Where the firm builds what does not yet exist. R&D, product development, innovation programs, regulatory sandboxes.
Function 08
Research & Development
AI changes how R&D teams scout, ideate, and evaluate.
Function 09
Product Development
Product cycles compressed without compromising rigor.
Function 10
Innovation Programs
Innovation programs from theatre to compounding pipeline.
Cluster 04
Where the firm produces and delivers. Engineering, operations, supply chain, project delivery.
Function 11
Engineering & Design
Design review at production accuracy and speed.
Function 12
Operations & Field
Operations from rule-of-thumb to evidence-driven.
Function 13
Supply Chain & Procurement
Supply chain from reactive control to predictive command.
Function 14
Project & Programme Mgmt
PM from progress reporting to forward intelligence.
Cluster 05
Where the firm runs itself. Finance, HR, legal: the functions where governance and reliability matter most.
Function 15
Finance & Consolidation
Finance cycle compressed; controls strengthened.
Function 16
HR & Talent
HR from process administration to capability orchestration.
Function 17
Legal & Compliance
Legal at the speed the business operates.
Cluster 06
Where the firm builds the substrate. IT, data, knowledge: the functions that decide how fast and how safely the business can move.
Function 18
IT, Data & Cyber
IT from cost center to strategic surface area.
Function 19
Knowledge & Search
Institutional memory as a first-class asset.
We start every engagement with a Frame Workshop. We diagnose your maturity, walk this grid with your team, and produce an honest call on whether the work is worth doing.